Iranian Churn

Donated on 4/8/2020

This dataset is randomly collected from an Iranian telecom company's database over a period of 12 months.

Dataset Characteristics

Multivariate

Subject Area

Business

Associated Tasks

Classification, Regression

Feature Type

Integer

# Instances

3150

# Features

13

Dataset Information

Additional Information

This dataset is randomly collected from an Iranian telecom company’s database over a period of 12 months. A total of 3150 rows of data, each representing a customer, bear information for 13 columns. The attributes that are in this dataset are call failures, frequency of SMS, number of complaints, number of distinct calls, subscription length, age group, the charge amount, type of service, seconds of use, status, frequency of use, and Customer Value. All of the attributes except for attribute churn is the aggregated data of the first 9 months. The churn labels are the state of the customers at the end of 12 months. The three months is the designated planning gap.

Has Missing Values?

No

Variables Table

Variable NameRoleTypeDemographicDescriptionUnitsMissing Values
Call FailureFeatureIntegerno
ComplainsFeatureBinaryno
Subscription LengthFeatureIntegerno
Charge AmountFeatureIntegerno
Seconds of UseFeatureIntegerno
Frequency of useFeatureIntegerno
Frequency of SMSFeatureIntegerno
Distinct Called NumbersFeatureIntegerno
Age GroupFeatureIntegerAgeno
Tariff PlanFeatureIntegerno

0 to 10 of 14

Additional Variable Information

Anonymous Customer ID Call Failures: number of call failures Complains: binary (0: No complaint, 1: complaint) Subscription Length: total months of subscription Charge Amount: Ordinal attribute (0: lowest amount, 9: highest amount) Seconds of Use: total seconds of calls Frequency of use: total number of calls Frequency of SMS: total number of text messages Distinct Called Numbers: total number of distinct phone calls Age Group: ordinal attribute (1: younger age, 5: older age) Tariff Plan: binary (1: Pay as you go, 2: contractual) Status: binary (1: active, 2: non-active) Churn: binary (1: churn, 0: non-churn) - Class label Customer Value: The calculated value of customer

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