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Non verbal tourists data Data Set
Download: Data Folder, Data Set Description

Abstract: This dataset contains the information about non-verbal preferences of tourists

Data Set Characteristics:  

Multivariate

Number of Instances:

73

Area:

Business

Attribute Characteristics:

Integer, Real

Number of Attributes:

22

Date Donated

2021-03-13

Associated Tasks:

Classification, Clustering

Missing Values?

Yes

Number of Web Hits:

7758


Source:

Donors: Claudia C. Tusell-Rey (clautusellrey2014 '@' gmail.com), R. Tejeida-Padilla (ricardotp75 '@' hotmail.com), O. Camacho-Nieto (ocamacho '@' ipn.mx), Y. Villuendas-Rey (yenny.villuendas '@' gmail.com) and C. Yáñez-Márquez (coryanez '@' gmail.com)


Data Set Information:

A total of 73 customers, aged between 24 and 81 years old, were surveyed. Of the customers surveyed, 38 were returning customers, and 35 were new cus-tomers. The variables chosen are the essential ones that make up the non-verbal communication system. In addition to being the most feasible to evaluate in clients. The non-verbal system is made up of subsystems such as kinesic, paralanguage, proxemic, chronic, and others. In the design of the questionnaire, the indicators that make up these subsystems were taken into account to be explored as part of the client's communication preferences, as well as being feasible to evaluate in clients. The 22 variables analyzed were considered feasible to evaluate by the hotel's clientele.


Attribute Information:

Number Name Description Admissible values
1 Sex Sex of the client Male, Female, ?1
2 Age Age of the client 0-100, ?
3 Country Country of the client United Nations admitted countries, ?
4 Returning If the client is returning Yes, No, ?
5 GImg1 Handshake Indifferent, likes, dislikes, ?
6 GImg2 Hug Indifferent, likes, dislikes, ?
7 GImg3 Kiss Indifferent, likes, dislikes, ?
8 PImg1 Consent posture Indifferent, likes, dislikes, ?
9 PImg2 Interest posture Indifferent, likes, dislikes, ?
10 PImg3 Neutral posture Indifferent, likes, dislikes, ?
11 PImg4 Reflexive posture Indifferent, likes, dislikes, ?
12 PImg5 Negative posture Indifferent, likes, dislikes, ?
13 Tense - relaxed Observed emotional clime. 1-10, ? (1 is too tense, 10 is too relaxed)
14 Authoritative -anarchic Observed emotional clime 1-10, ? (1 is too authoritative, 10 is too anar-chic)
15 Hostile - friendly Observed emotional clime 1-10, ? (1 is too hostile, 10 is too friendly)
16 TAudio1 Authoritative Indifferent, likes, dislikes, ?
17 TAudio2 Sarcastic Indifferent, likes, dislikes, ?
18 TAudio3 Friendly Indifferent, likes, dislikes, ?
19 QAudio1 Spitting Indifferent, likes, dislikes, ?
20 QAudio2 Hum Indifferent, likes, dislikes, ?
21 QAudio3 Sigh Indifferent, likes, dislikes, ?
22 Proxemic Physical distance preferred for the client A, B, C, D, ? (A. intimate: 15cm-45cm; B. per-sonal: 46cm-122cm; C. social: 123cm-360cm; D. public: > 360cm)
23 Class Type of client


Relevant Papers:

Tusell-Rey, C.C.; Tejeida-Padilla, R.; Camacho-Nieto, O.; Villuendas-Rey, Y.; Yáñez-Márquez, C. Improvement of Tourists Satisfaction According to Their Non-Verbal Preferences Using Computational Intelligence. Appl. Sci. 2021, 11, 2491. [Web Link]



Citation Request:

while using this dataset, please cite the corresponding paper: 'Tusell-Rey, C.C.; Tejeida-Padilla, R.; Camacho-Nieto, O.; Villuendas-Rey, Y.; Yáñez-Márquez, C. Improvement of Tourists Satisfaction According to Their Non-Verbal Preferences Using Computational Intelligence. Appl. Sci. 2021, 11, 2491. [Web Link]'


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